The 2-Minute Rule for telus billing support

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Was the leader and the reason I are actually a loyal Telus custiomer For a long time. But This is certainly about to vary!!

@Oleginza Wrote: I known as Telus CS at 8.55AM Mountain time they usually hanged up on me, stating which i really need to contact for the duration of "typical Business hours". Is this for true?

@chris14 I planned to very clear up some inaccurate facts. We will maintenance TELUS owned downed traces at no charge. We're going to only get rid of the line entirely for development/renovation needs but there is a cost included. We sent you A non-public information just in case you want to move ahead with both situation. 

• I at first renewed my contract after Talking by having an agent named Abdul, who gave me a deal which i acknowledged, although it couldn’t match an offer from Rogers.

I am aware it's very annoying due to the fact I am in exactly the same condition, even though it truly is concerning the TV signal which has been missing. 

If my fears aren't resolved, I are going to be forced to escalate this even further, like towards the Place of work with the President, the media, and the higher Company Bureau.

• I spoke to various brokers, like Maria and Regal, who could not supply clarity or escalate my situation as asked for.

Solved discussions might be closed and saved for ninety days, and may be accessed during the Concept Centre inside the My TELUS app. 

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@Oleginza Wrote: I termed Telus CS at 8.55AM Mountain time plus they hanged up on me, declaring which i must phone in the course of "regular office hrs". Is that this for real?

The TELUS team acknowledges that our telus billing support work spans numerous Territories and Treaty areas and we are grateful for the normal Expertise Keepers and Elders that are with us currently, anyone who has absent right before us and the youth that encourage us.

The TELUS staff acknowledges that our get the job done spans lots of Territories and Treaty places and we've been grateful for the normal Knowledge Keepers and Elders who are with us currently, all those who have long gone right before us and the youth that encourage us.

I’ve never ever made use of this kind of service right before, but it had been quick and very beneficial. I realized that my concern was going to damage my full holiday break, and you simply literally saved me.